Privacy policy

General information

This page gives an overview of what happens to your personal data when you visit our website. Personal data is any data that can identify you personally.

Who is responsible for data collection

Data on this website is processed by DENGRI MANAGEMENT EOOD, UIC 208263254, 2 Hristo Botev St., Velingrad, management@dengri.bg.

How we collect your data

Some data you provide yourself — for example in the contact form or when booking. Other data is collected automatically when you visit the site (browser, operating system, time of request, IP address) in server log files.

What we use the data for

Some data is collected to make the website work correctly. Data from the contact form and bookings is used only to handle your inquiry or booking and any follow-up questions. It is not shared with third parties without your consent.

Your rights

You have the right at any time to free information about the origin, recipient and purpose of your stored personal data, and the right to have it corrected, blocked or deleted. You can withdraw consent at any time with an informal email. You have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg).

Cookies

The site uses cookies to work correctly and for anonymous statistics. Most are session cookies deleted after your visit. You can set your browser to block cookies; this may limit the functionality of the site.

Traffic analysis

The site may use web analytics tools (e.g. Vercel Analytics or Google Analytics with IP anonymisation) for statistical evaluation of visits. The data is anonymous and cannot be traced back to you.

SSL encryption

For security reasons this site uses SSL/TLS encryption. Data you send us cannot be read by third parties.

Retention

Data from the contact form stays with us until you request deletion, withdraw your consent or the purpose for storage no longer applies. Statutory retention periods remain unaffected.